We automate the follow-up system your front desk doesn't have time to run — so your practitioners stay booked and your no-show rate stops costing you.
The revenue leak in most allied health clinics isn't the booking — it's everything after. The follow-ups that don't get sent. The patients who lapse quietly. The no-shows that never rebook.
A 15% no-show rate on a 3-practitioner clinic at $150/session is $3,000–$6,000 in lost revenue every month. Most clinics accept this as normal.
A potential patient submits a form on a Thursday afternoon. By Monday your receptionist gets to it. They've already booked somewhere else.
Your patient database is full of people who came in once or twice and disappeared. No system is prompting them to return. That's recoverable revenue sitting idle.
Your front desk is calling no-shows, chasing rebookings, and sending reminders manually. That's 10–15 hours a week that isn't patient-facing and doesn't need to be human.
We build logic-based workflows connected directly to your existing booking system. No AI black boxes. No variable costs. Deterministic sequences that trigger exactly when they should.
72hrs, 24hrs, and 2hrs before every appointment — SMS and email reminders go out automatically with confirm/cancel links.
30 mins after a DNA is marked — automated SMS fires. 24hrs later, email follow-up with direct rebook link. 7 days later, final nudge or receptionist flag.
Form submitted → immediate personalised response with booking link. No booking in 48hrs → follow-up SMS. No booking in 7 days → receptionist alert with full context.
Patients last seen 90+ days ago get a personalised recall sequence — email, SMS, follow-up. Runs continuously in the background against your full patient list.
2hrs after appointment completion — SMS requesting a Google review with direct link. 5 days later, gentle email follow-up if no review submitted.
Every month, an automated report lands in your inbox — no-show trends, recall results, bookings recovered, hours saved. Numbers, not guesswork.
Setup fee covers the build. Monthly retainer covers monitoring, maintenance, and new workflows. Most clinics recover the retainer cost in the first week.
We went from chasing no-shows manually every day to having the whole system run itself. Reception actually has time to focus on patients in the building now.
3-practitioner physiotherapy clinic, Melbourne VIC
15 minutes. We'll calculate exactly what your no-show rate is costing you and whether automation pays for itself.
Book a 15-min call →No pitch decks. No obligation. Just the numbers.